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Return & Refund Policy

Welcome to Buniad. We aim to provide high-quality educational services and a smooth learning experience. Please read our Return & Refund Policy carefully before purchasing any course or service.

1. Digital Products & Online Courses

Buniad primarily provides digital educational content, online courses, training programs, and related services. Due to the nature of digital products, refunds may not be available once access to a course or digital content has been granted.

2. Eligibility for Refund

Refund requests may be considered under the following circumstances:

  • Duplicate payment or accidental transaction
  • Technical issues preventing course access from our side
  • Incorrect payment amount charged
  • Course cancellation by Buniad

3. Non-Refundable Situations

Refunds generally will not be provided in the following situations:

  • Change of mind after purchase
  • Failure to complete the course
  • Lack of usage or inactivity
  • Dissatisfaction without valid technical or service-related issues
  • Violation of platform policies or Terms & Conditions

4. Refund Request Process

To request a refund, users must contact our support team with:

  • Full name
  • Registered email address
  • Payment details or transaction ID
  • Reason for refund request

Refund requests should be submitted within a reasonable period after the transaction.

5. Refund Approval

All refund requests are reviewed individually. Buniad reserves the right to approve or reject refund requests based on our policy and investigation.

6. Refund Processing Time

Approved refunds may take 7-10 working days to process depending on the payment gateway, bank, or financial service provider.

7. Chargebacks & Fraudulent Claims

Unauthorized chargebacks or fraudulent refund claims may result in account suspension, permanent restriction, or legal action if necessary.

8. Changes to This Policy

Buniad reserves the right to update or modify this Return & Refund Policy at any time. Updated versions will be published on this page.

9. Contact Information

Buniad
7/B, Jannatabad, Uttara, Dhaka, Bangladesh
Email: info@buniad.com
Phone: +8801618572734
Website: www.buniad.com

Effective Date: May 11, 2026